![](https://harrypotterexhibition.com/wp-content/uploads/2023/10/Harry-Potter-Exhibit-_-Atlanta-GA-_-Contigo-Photos-Films4066-2.jpg)
常见问题解答
没有看到自己的问题的答案?请通过我们的联系表单向客户服务团队发送信息,我们竭诚为您服务。
- 波士顿
- 圣保罗
- MADRID
- KRAKOW
波士顿常见问题
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
For assistance with your ticket purchase, please contact our customer care team at customerservice@eventim.com or by phone at (833) 208-9151, Monday – Friday from 9am-5pm ET.
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
每 30 分钟为一个入场时间段,您只需在这 30 分钟时间窗口内入场即可。如果您未能在 30 分钟内到达,只要空间允许,我们将接受您加入下一个时间段。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有 15 岁及以下的游客必须在至少一名 16 岁以上游客的陪同下游览。
所有年龄段的游客均可体验哈利·波特™:展览,但某些沉浸式元素可能会让年幼的观众感到害怕。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotter展览!
100 Cambridgeside Place, Cambridge, MA 02141
-Located at Cambridgeside Galleria
-Front entrance is at the corner of First St and Cambridgeside Pl.
CambridgeSide is located at the Lechmere T on the Green Line.
The EZRide Shuttle provides service from North Station to Lechmere, Kendall and into Cambridge.
Free Shuttle Service:
CambridgeSide offers a free shuttle service between CambridgeSide, MBTA Lechmere Green Line T Station and Kendall Square Red Line T Station. The bus runs every 20 minutes, Monday through Friday from 6am to 9pm and Saturday + Sunday from 9am to 9pm.
MBTA Station Information + Schedule:
-Lechmere Green Line T Stop
-Kendall Square Red Line T Stop
-Community College Orange Line T Stop
Parking:
CambridgeSide has automated paid parking. Please take your ticket with you and pay before returning to your car at one of the convenient parking pay stations on the following levels G1, G2, G3. For your convenience, CambridgeSide provides easily accessible parking. The garage has three entrances: CambridgeSide Place, Land Boulevard, and First Street.
Garage Hours
Monday- Saturday 6am – 1am
Sunday 9am-12 Midnight
您可以通过本页顶部的菜单查看当前地点列表。注册候补名单,第一时间获得门票预售等信息!
All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the Boston Exhibition.
请访问我们的票务页面,了解普通票、贵宾票和弹性票的相关信息。
VIP and Flex tickets make a great gift as they allow guests to purchase tickets without pre-selecting a date or time for their visit. These can be redeemed at any time during the month selected at purchase.
If you have a Flex ticket, you are welcome to visit the Exhibition on any date or time within the selected month that we are open. There is no need to confirm your time before you arrive. Please refer to our operating hours above when planning your visit. Most guests spend 60-90min inside the Exhibition.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特™:展览致力于保护工作人员以及游客的健康和安全。因此,在任何展览地点都会遵守一切地方、国家和领地法规。
是的!每个场馆均设有无障碍设施。对于有听力障碍的游客,大多数展厅的媒体屏幕上都会提供字幕说明文字。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我们热烈欢迎服务性动物,并承诺完全遵守当地禁止歧视残疾人的法律法规。我们努力使每个人都能访问我们的网站、实际地点和所有通信,我们将应要求提供合理的便利。展览内允许使用经过训练的服务动物为残疾游客提供服务或执行任务。
Yes, storage is available for a fee.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
我们欢迎小型手持相机和手机,但请注意,我们不允许在展览内使用外部照明等专业摄像设备。我们鼓励游客在参观期间拍摄大量照片--请随时在 Instagram 上标记我们。 @harrypotter_exhibition!
Due to restrictions within the venue, strollers are not permitted inside the Boston Exhibition.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
由于我们展示的是来自不同《哈利-波特》剧组的真实道具和服装,因此展示的物品会因场地不同而有所差异。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of the franchise.
目前尚未公布其他展览地点。欢迎您查看我们的网站并订阅我们的业务通讯以获取最新信息。
If you’re interested in joining our team, please click here.
Please contact us here.
請填寫這份表單,我們會儘快回覆您。
FAQs São Paulo
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
For assistance with your ticket purchase, please contact our customer care team here.
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
每 30 分钟为一个入场时间段,您只需在这 30 分钟时间窗口内入场即可。如果您未能在 30 分钟内到达,只要空间允许,我们将接受您加入下一个时间段。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有 15 岁及以下的游客必须在至少一名 16 岁以上游客的陪同下游览。
所有年龄段的游客均可体验哈利·波特™:展览,但某些沉浸式元素可能会让年幼的观众感到害怕。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
Av. Pedro Álvares Cabral, S/n – Portão 2 – Moema, São Paulo – SP, 04094-050, Brazil
The building is located inside the park, between the Mueseum of Modern Art (MAM) and the Ibirapuera Auditorium. The entrance is through gate 3.
By Subway:
Line 5 – Lilac
By Bus:
75T-10, 5164-10, 5185-10, 5300-10, 5630-10, 6338-10, 6358-10, 709A-10, 857A-10
Parking information:
Parking – Gate 3
请访问我们的票务页面,了解普通票、贵宾票和弹性票的相关信息。
All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the Exhibition.
VIP and Flex tickets make a great gift as they allow guest to purchase ticket withour pre-selecting a date and time for their visit. These can be redeemed at any time during operating hours.
If you have Flex of VIP ticket you are welcome to visit the Exhibition on any date or time within hours of operation. There is no need to confirm you time before you arrive. Please refer to our operating hours when planning your visit. Most guests spend 60-90min inside the Exhibition.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特™:展览致力于保护工作人员以及游客的健康和安全。因此,在任何展览地点都会遵守一切地方、国家和领地法规。
是的!每个场馆均设有无障碍设施。对于有听力障碍的游客,大多数展厅的媒体屏幕上都会提供字幕说明文字。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我们热烈欢迎服务性动物,并承诺完全遵守当地禁止歧视残疾人的法律法规。我们努力使每个人都能访问我们的网站、实际地点和所有通信,我们将应要求提供合理的便利。展览内允许使用经过训练的服务动物为残疾游客提供服务或执行任务。
Yes, complimentary storage is available.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
Small hand-held cameras and phones are welcome, but please note that we do not allow professional camera equipment such as external lighting inside the Exhibition. We encourage guests to take plenty of photos during their visit – feel free to tag us on Instagram @harrypotter_exhibitionbr!
Due to restrictions within the venue, strollers are not permitted inside the São Paulo Exhibition. Please note: there is limited space designated for stroller parking and it is unsupervised.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
由于我们展示的是来自不同《哈利-波特》剧组的真实道具和服装,因此展示的物品会因场地不同而有所差异。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of the franchise.
目前尚未公布其他展览地点。欢迎您查看我们的网站并订阅我们的业务通讯以获取最新信息。
If you’re interested in joining our team, please click here.
請填寫這份表單,我們會儘快回覆您。
Please contact us here.
FAQs Madrid
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
每 30 分钟为一个入场时间段,您只需在这 30 分钟时间窗口内入场即可。如果您未能在 30 分钟内到达,只要空间允许,我们将接受您加入下一个时间段。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有 15 岁及以下的游客必须在至少一名 16 岁以上游客的陪同下游览。
所有年龄段的游客均可体验哈利·波特™:展览,但某些沉浸式元素可能会让年幼的观众感到害怕。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
Paseo de las Delicias, 61, Arganzuela, 28045 Madrid, Spain
The Exhibition is in Space 2 of the Espacio Ibercaja Delicias.
By Bus:
Lines 19, 45, 47, 59, 85, 86, and 247 (6 minute walk)
By RENFE Suburban Train Delicias Station:
Routes – C1, C7, and C10 (4 minute walk Atocha)
By Metro:
Line 3 – Delicias Station (6 minute walk)
By Car:
By the M-30 by the A42
By BiciMad:
Paseo de las Delicias, nº 92-94 (4 minute walk)
请访问我们的票务页面,了解普通票、贵宾票和弹性票的相关信息。
All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the Exhibition.
VIP and Flex tickets make a great gift as they allow guest to purchase ticket withour pre-selecting a date and time for their visit. These can be redeemed at any time during operating hours.
If you have Flex of VIP ticket you are welcome to visit the Exhibition on any date or time within hours of operation. There is no need to confirm you time before you arrive. Please refer to our operating hours when planning your visit. Most guests spend 60-90min inside the Exhibition.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特™:展览致力于保护工作人员以及游客的健康和安全。因此,在任何展览地点都会遵守一切地方、国家和领地法规。
是的!每个场馆均设有无障碍设施。对于有听力障碍的游客,大多数展厅的媒体屏幕上都会提供字幕说明文字。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我们热烈欢迎服务性动物,并承诺完全遵守当地禁止歧视残疾人的法律法规。我们努力使每个人都能访问我们的网站、实际地点和所有通信,我们将应要求提供合理的便利。展览内允许使用经过训练的服务动物为残疾游客提供服务或执行任务。
Yes, storage is available for a fee.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
我们欢迎小型手持相机和手机,但请注意,我们不允许在展览内使用外部照明等专业摄像设备。我们鼓励游客在参观期间拍摄大量照片--请随时在 Instagram @harrypotter_exhibition 上标记我们!
Due to restrictions within the venue, strollers are not permitted inside the Madrid Exhibition.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
目前尚未公布其他展览地点。欢迎您查看我们的网站并订阅我们的业务通讯以获取最新信息。
If you’re interested in joining our team, please click here.
Please contact us here.
請填寫這份表單,我們會儘快回覆您。
FAQs Krakow
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
每 30 分钟为一个入场时间段,您只需在这 30 分钟时间窗口内入场即可。如果您未能在 30 分钟内到达,只要空间允许,我们将接受您加入下一个时间段。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有 15 岁及以下的游客必须在至少一名 16 岁以上游客的陪同下游览。
所有年龄段的游客均可体验哈利·波特™:展览,但某些沉浸式元素可能会让年幼的观众感到害怕。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
您可以通过本页顶部的菜单查看当前地点列表。 注册我们的候补名单 第一时间了解门票预售及更多信息!
请访问我们的票务页面,了解普通票、贵宾票和弹性票的相关信息。
VIP and Flex tickets make a great gift as they allow guests to purchase tickets without pre-selecting a date or time for their visit. These can be redeemed at any time during the month selected at purchase.
If you have a Flex ticket, you are welcome to visit the Exhibition on any date or time within the selected month that we are open. There is no need to confirm your time before you arrive. Please refer to our operating hours above when planning your visit. Most guests spend 60-90min inside the Exhibition.
All guests ages 4 and up require a ticket for entry. Ages 3 and under are welcome to visit, and do not need a ticket.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特™:展览致力于保护工作人员以及游客的健康和安全。因此,在任何展览地点都会遵守一切地方、国家和领地法规。
是的!每个场馆均设有无障碍设施。对于有听力障碍的游客,大多数展厅的媒体屏幕上都会提供字幕说明文字。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我们热烈欢迎服务性动物,并承诺完全遵守当地禁止歧视残疾人的法律法规。我们努力使每个人都能访问我们的网站、实际地点和所有通信,我们将应要求提供合理的便利。展览内允许使用经过训练的服务动物为残疾游客提供服务或执行任务。
Yes, storage is available for a fee.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
Small hand-held cameras and phones are welcome, but please note that we do not allow professional camera equipment such as external lighting inside the Exhibition. We encourage guests to take plenty of photos during their visit – feel free to tag us on Instagram @harrypotter_exhibition!
Due to restrictions within the venue, strollers are not permitted inside the Krakow Exhibition.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
由于我们展示的是来自不同《哈利-波特》剧组的真实道具和服装,因此展示的物品会因场地不同而有所差异。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of all of the movies.
请查看我们的地点页面, 注册订阅我们的时事通讯,以了解新地点公告!
Of course! Sign up for our newsletter 这里. Follow Harry Potter: The Exhibition on 在 Facebook 上, Instagram和 推特.
If you’re interested in joining our team, please check our Careers page!
Please contact us here.
請填寫這份表單,我們會儘快回覆您。