常见问题解答
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- 中国澳门
- 波士顿
- 圣保罗
- MADRID
常见问题解答 - 中国澳门
您可以通过访问我们的地点和票务页面查看当前位置并购票。
所有 3 岁及以上游客均需凭票入场。2 岁及以下儿童免费入场，无需购票。12 岁以下儿童必须始终有成人陪同。由于场馆内的限制，婴儿车不得进入展览馆。
请访问我们的票务页面，了解普通票、贵宾票和弹性票的相关信息。
所有年龄在 3 岁及以上的游客均须购买门票。欢迎年龄在 2 岁及以下的儿童参观，他们不需要购买门票。12 岁以下儿童必须全程由成人陪同。由于展馆内部限制，不允许携带婴儿车进入展览馆。
所有年龄段的游客均可体验哈利·波特™：展览，但某些沉浸式元素可能会让年幼的观众感到害怕。
展览开放时间为每天上午 11:00 - 下午 7:00；最后入场时间为下午 6:15。
展览是自助式的，我们希望游客能花 60-90 分钟进行探索。
每 30 分钟为一个入场时间段，您只需在这 30 分钟时间窗口内入场即可。如果您未能在 30 分钟内到达，只要空间允许，我们将接受您加入下一个时间段。
展览门票为一次性入场券。参观者进入展览后，不得再次进入。如果来宾因紧急情况需要离开展览，请通知最近的工作人员。
在游客较多的时段，酒店礼宾可能会对超大提包和背包进行检查。需支付服务费。
我们欢迎小型手持相机和手机，但请注意，我们不允许在展览内使用外部照明和三脚架等专业摄影设备。我们鼓励宾客在参观期间拍摄大量照片--请随时在社交媒体@harrypotter_exhibition、#HarryPotterExhibition和#HarryPotterExhibitionMacao上标记我们！
请注意，由于空间有限，不允许携带婴儿车和行李。
展馆内禁止携带食物和饮料。
是的！每个场馆均设有无障碍设施。对于有听力障碍的游客，大多数展厅的媒体屏幕上都会提供字幕说明文字。
对感官敏感的游客应注意，整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频，以及其他媒体瞬间。
是的！我们鼓励游客庆祝 哈利-波特》系列 装扮。您也可以在展览内使用魔杖。请使用 @harrypotter_exhibition、#HarryPotterExhibition 和 #HarryPotterExhibitionMacao 与我们分享您的照片！
游客有多种公共交通抵达方式：从珠海 - 横琴港/拱北口岸/广州/中山/东莞/深圳出发：抵达澳门后，在拱北口岸或横琴港乘坐免费的澳门伦敦人酒店穿梭巴士前往澳门伦敦人酒店。如需了解最新往返巴士发车时刻表，包括澳门轮渡码头和机场的免费巴士，请点击此处查看免费巴士时刻表*。从香港出发：金光飞航提供往来香港与澳门之间的优质高速渡轮服务。抵达澳门后，免费穿梭巴士会将您直接送至澳门伦敦人酒店门口。香港佐敦至澳门的特快专线也已恢复运营，每日往返十趟。点击查看巴士时刻表。如需查询及购票，请前往我们的往返巴士接送点或致电 +853 8118 2933 向威尼斯人金光旅游查询详情。
自驾前往澳门的游客可在港珠澳大桥边检大楼东停车场免费停车。点击此处查看详情。自助泊车：第一个小时：25 澳门元；每 24 小时：300 澳门元。澳门金沙酒店亦全年 365 天、每天 24 小时提供代客泊车服务。如需代客泊车服务，请前往酒店正门交车和取车。具体收费如下：泊车后每小时 50 澳门元，24 小时收费不超过 600 澳门元。
澳门旅游出发前，请浏览澳门伦敦人酒店官方网站，了解重要信息。
FAQs Boston
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
For assistance with your ticket purchase, please contact our customer care team at [email protected] or by phone at (833) 208-9151, Monday – Friday from 9am-5pm ET.
展览是自助式的，我们希望游客能花 60-90 分钟进行探索。
每 30 分钟为一个入场时间段，您只需在这 30 分钟时间窗口内入场即可。如果您未能在 30 分钟内到达，只要空间允许，我们将接受您加入下一个时间段。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有 15 岁及以下的游客必须在至少一名 16 岁以上游客的陪同下游览。
所有年龄段的游客均可体验哈利·波特™：展览，但某些沉浸式元素可能会让年幼的观众感到害怕。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotter展览!
100 Cambridgeside Place, Cambridge, MA 02141
-Located at Cambridgeside Galleria
-Front entrance is at the corner of First St and Cambridgeside Pl.
CambridgeSide is located at the Lechmere T on the Green Line.
The EZRide Shuttle provides service from North Station to Lechmere, Kendall and into Cambridge.
Free Shuttle Service:
CambridgeSide offers a free shuttle service between CambridgeSide, MBTA Lechmere Green Line T Station and Kendall Square Red Line T Station. The bus runs every 20 minutes, Monday through Friday from 6am to 9pm and Saturday + Sunday from 9am to 9pm.
MBTA Station Information + Schedule:
-Lechmere Green Line T Stop
-Kendall Square Red Line T Stop
-Community College Orange Line T Stop
Parking:
CambridgeSide has automated paid parking. Please take your ticket with you and pay before returning to your car at one of the convenient parking pay stations on the following levels G1, G2, G3. For your convenience, CambridgeSide provides easily accessible parking. The garage has three entrances: CambridgeSide Place, Land Boulevard, and First Street.
Garage Hours
Monday- Saturday 6am – 1am
Sunday 9am-12 Midnight
您可以通过本页顶部的菜单查看当前地点列表。注册候补名单，第一时间获得门票预售等信息！
All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the Boston Exhibition.
请访问我们的票务页面，了解普通票、贵宾票和弹性票的相关信息。
VIP and Flex tickets make a great gift as they allow guests to purchase tickets without pre-selecting a date or time for their visit. These can be redeemed at any time during the month selected at purchase.
If you have a Flex ticket, you are welcome to visit the Exhibition on any date or time within the selected month that we are open. There is no need to confirm your time before you arrive. Please refer to our operating hours above when planning your visit. Most guests spend 60-90min inside the Exhibition.
哈利·波特™：展览致力于保护工作人员以及游客的健康和安全。因此，在任何展览地点都会遵守一切地方、国家和领地法规。
可以！每个展厅都为行动不便的游客提供了无障碍通道，在您参观期间还可能提供轮椅，先到先得。对于有听力障碍的游客，大多数画廊的媒体屏幕上都有字幕。
对感官敏感的游客应注意，整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频，以及其他媒体瞬间。
只有注册过的服务类动物方可入场。请在抵达时到场馆售票处办理登记手续，并提供服务动物的相关证明文件。
Oversized bags and backpacks are not allowed in the Boston Exhibition.
我们欢迎小型手持相机和手机，但请注意，我们不允许在展览内使用外部照明等专业摄像设备。我们鼓励游客在参观期间拍摄大量照片--请随时在 Instagram 上标记我们。 @harrypotter_exhibition!
Due to restrictions within the venue, strollers are not permitted inside the Boston Exhibition.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
由于我们展示的是来自不同《哈利-波特》剧组的真实道具和服装，因此展示的物品会因场地不同而有所差异。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of the franchise.
目前尚未公布其他展览地点。欢迎您查看我们的网站并订阅我们的业务通讯以获取最新信息。
如果您有兴趣加入我们的团队，请点击此处！
請填寫這份表單，我們會儘快回覆您。
FAQs São Paulo
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
For assistance with your ticket purchase, please contact our customer care team here.
展览是自助式的，我们希望游客能花 60-90 分钟进行探索。
每 30 分钟为一个入场时间段，您只需在这 30 分钟时间窗口内入场即可。如果您未能在 30 分钟内到达，只要空间允许，我们将接受您加入下一个时间段。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有 15 岁及以下的游客必须在至少一名 16 岁以上游客的陪同下游览。
所有年龄段的游客均可体验哈利·波特™：展览，但某些沉浸式元素可能会让年幼的观众感到害怕。
Yes! We encourage visitors to celebrate the Wizarding World by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
Av. Pedro Álvares Cabral, S/n – Portão 2 – Moema, São Paulo – SP, 04094-050, Brazil
The building is located inside the park, between the Mueseum of Modern Art (MAM) and the Ibirapuera Auditorium. The entrance is through gate 3.
By Subway:
Line 5 – Lilac
By Bus:
75T-10, 5164-10, 5185-10, 5300-10, 5630-10, 6338-10, 6358-10, 709A-10, 857A-10
Parking information:
Parking – Gate 3
请访问我们的票务页面，了解普通票、贵宾票和弹性票的相关信息。
VIP and Flex tickets make a great gift as they allow guest to purchase ticket withour pre-selecting a date and time for their visit. These can be redeemed at any time during operating hours.
If you have Flex of VIP ticket you are welcome to visit the Exhibition on any date or time within hours of operation. There is no need to confirm you time before you arrive. Please refer to our operating hours when planning your visit. Most guests spend 60-90min inside the exhibition.
Oversized bags and backpacks are not allowed.
Small hand-held cameras and phones are welcome, but please note that we do not allow professional camera equipment such as external lighting inside the exhibition. We encourage guests to take plenty of photos during their visit – feel free to tag us on Instagram @harrypotter_exhibitionbr!
Due to restrictions within the venue, strollers are not permitted inside the São Paulo Exhibition. Please note: there is limited space designated for stroller parking and it is unsupervised.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
FAQs Madrid
所有年龄段的游客均可体验哈利·波特™：展览，但某些沉浸式元素可能会让年幼的观众感到害怕。
Yes! We encourage visitors to celebrate the wizarding world by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
您可以通过本页顶部的菜单查看当前地点列表。注册候补名单，第一时间获得门票预售等信息！
所有 3 岁及以上的游客均需凭票入场。欢迎 2 岁及以下儿童参观，无需购票。
哈利·波特™：展览致力于保护工作人员以及游客的健康和安全。因此，在任何展览地点都会遵守一切地方、国家和领地法规。
是的！每个场馆均设有无障碍设施。对于有听力障碍的游客，大多数展厅的媒体屏幕上都会提供字幕说明文字。
对感官敏感的游客应注意，整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频，以及其他媒体瞬间。
仅允许服务类动物进入展区。
由于我们展示的是来自不同《哈利-波特》剧组的真实道具和服装，因此展示的物品会因场地不同而有所差异。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the greater wizarding world. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of all of the movies.
请查看我们的地点页面， 注册订阅我们的时事通讯，以了解新地点公告！
If you’re interested in joining our team, please check our Careers page!
請填寫這份表單，我們會儘快回覆您。
