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常見問答集
找不到問題的答案?請透過聯絡表單傳送訊息,與客戶服務團隊聯絡,我們很樂意提供協助。
- 波士顿
- 圣保罗
- MADRID
- KRAKOW
常見問題 波士頓
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
For assistance with your ticket purchase, please contact our customer care team at customerservice@eventim.com or by phone at (833) 208-9151, Monday – Friday from 9am-5pm ET.
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
若為以 30 分鐘間隔銷售的場次,您有整整 30 分鐘的緩衝時間可以趕上參觀場次。如果晚到超過 30 分鐘,只要還有名額,我們可以為您安排下一個參觀場次。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有未滿 15 歲的來賓,一律必須由年滿 16 歲的來賓陪同入場。
所有年齡來賓皆可體驗哈利·波特:展覽,但部分沉浸式元素可能引起年幼觀眾驚慌。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotter展览!
100 Cambridgeside Place, Cambridge, MA 02141
-Located at Cambridgeside Galleria
-Front entrance is at the corner of First St and Cambridgeside Pl.
CambridgeSide is located at the Lechmere T on the Green Line.
The EZRide Shuttle provides service from North Station to Lechmere, Kendall and into Cambridge.
Free Shuttle Service:
CambridgeSide offers a free shuttle service between CambridgeSide, MBTA Lechmere Green Line T Station and Kendall Square Red Line T Station. The bus runs every 20 minutes, Monday through Friday from 6am to 9pm and Saturday + Sunday from 9am to 9pm.
MBTA Station Information + Schedule:
-Lechmere Green Line T Stop
-Kendall Square Red Line T Stop
-Community College Orange Line T Stop
Parking:
CambridgeSide has automated paid parking. Please take your ticket with you and pay before returning to your car at one of the convenient parking pay stations on the following levels G1, G2, G3. For your convenience, CambridgeSide provides easily accessible parking. The garage has three entrances: CambridgeSide Place, Land Boulevard, and First Street.
Garage Hours
Monday- Saturday 6am – 1am
Sunday 9am-12 Midnight
您可以使用本頁面最上方的選單,查看最新地點的清單。註冊加入等候名單,搶先收到門票預售等的消息!
All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the Boston Exhibition.
如需一般門票、VIP 門票和 Flex 門票優惠相關資訊,請造訪售票頁面。
VIP and Flex tickets make a great gift as they allow guests to purchase tickets without pre-selecting a date or time for their visit. These can be redeemed at any time during the month selected at purchase.
If you have a Flex ticket, you are welcome to visit the Exhibition on any date or time within the selected month that we are open. There is no need to confirm your time before you arrive. Please refer to our operating hours above when planning your visit. Most guests spend 60-90min inside the Exhibition.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特:展覽致力於維護員工與來賓的健康和安全。因此,各展場均遵守所有地方、州省和地區的法規。
是的!每個地點皆適合行動能力受限的來賓參觀。針對有聽力障礙的來賓,展廳的媒體螢幕多半都提供隱藏式字幕。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我們熱烈歡迎服務動物,並承諾完全遵守禁止歧視殘障人士的當地法律法規。我們致力於讓每個人都能使用我們的網站、實體場所和所有通訊,我們將應要求提供合理的便利。經訓練可為殘障賓客提供服務或執行任務的服務動物可進入展覽場內。
Yes, storage is available for a fee.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
我们欢迎小型手持相机和手机,但请注意,我们不允许在展览内使用外部照明等专业摄像设备。我们鼓励游客在参观期间拍摄大量照片--请随时在 Instagram 上标记我们。 @harrypotter_exhibition!
Due to restrictions within the venue, strollers are not permitted inside the Boston Exhibition.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
由於我們展示的是各種哈利波特作品中的真實道具和服裝,因此展示的物品會因場地而異。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of the franchise.
目前尚未宣佈其他展場。歡迎查看我們的網站,並註冊電子報,瞭解最新資訊。
If you’re interested in joining our team, please click here.
Please contact us here.
請填寫這份表單,我們會儘快回覆您。
FAQs São Paulo
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
For assistance with your ticket purchase, please contact our customer care team here.
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
若為以 30 分鐘間隔銷售的場次,您有整整 30 分鐘的緩衝時間可以趕上參觀場次。如果晚到超過 30 分鐘,只要還有名額,我們可以為您安排下一個參觀場次。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有未滿 15 歲的來賓,一律必須由年滿 16 歲的來賓陪同入場。
所有年齡來賓皆可體驗哈利·波特:展覽,但部分沉浸式元素可能引起年幼觀眾驚慌。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
Av. Pedro Álvares Cabral, S/n – Portão 2 – Moema, São Paulo – SP, 04094-050, Brazil
The building is located inside the park, between the Mueseum of Modern Art (MAM) and the Ibirapuera Auditorium. The entrance is through gate 3.
By Subway:
Line 5 – Lilac
By Bus:
75T-10, 5164-10, 5185-10, 5300-10, 5630-10, 6338-10, 6358-10, 709A-10, 857A-10
Parking information:
Parking – Gate 3
如需一般門票、VIP 門票和 Flex 門票優惠相關資訊,請造訪售票頁面。
All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the Exhibition.
VIP and Flex tickets make a great gift as they allow guest to purchase ticket withour pre-selecting a date and time for their visit. These can be redeemed at any time during operating hours.
If you have Flex of VIP ticket you are welcome to visit the Exhibition on any date or time within hours of operation. There is no need to confirm you time before you arrive. Please refer to our operating hours when planning your visit. Most guests spend 60-90min inside the Exhibition.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特:展覽致力於維護員工與來賓的健康和安全。因此,各展場均遵守所有地方、州省和地區的法規。
是的!每個地點皆適合行動能力受限的來賓參觀。針對有聽力障礙的來賓,展廳的媒體螢幕多半都提供隱藏式字幕。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我們熱烈歡迎服務動物,並承諾完全遵守禁止歧視殘障人士的當地法律法規。我們致力於讓每個人都能使用我們的網站、實體場所和所有通訊,我們將應要求提供合理的便利。經訓練可為殘障賓客提供服務或執行任務的服務動物可進入展覽場內。
Yes, complimentary storage is available.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
Small hand-held cameras and phones are welcome, but please note that we do not allow professional camera equipment such as external lighting inside the Exhibition. We encourage guests to take plenty of photos during their visit – feel free to tag us on Instagram @harrypotter_exhibitionbr!
Due to restrictions within the venue, strollers are not permitted inside the São Paulo Exhibition. Please note: there is limited space designated for stroller parking and it is unsupervised.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
由於我們展示的是各種哈利波特作品中的真實道具和服裝,因此展示的物品會因場地而異。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of the franchise.
目前尚未宣佈其他展場。歡迎查看我們的網站,並註冊電子報,瞭解最新資訊。
If you’re interested in joining our team, please click here.
請填寫這份表單,我們會儘快回覆您。
Please contact us here.
FAQs Madrid
The Exhibition is open daily and hours are subject to change. Check our ticketing page for the most up-to-date schedule!
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
若為以 30 分鐘間隔銷售的場次,您有整整 30 分鐘的緩衝時間可以趕上參觀場次。如果晚到超過 30 分鐘,只要還有名額,我們可以為您安排下一個參觀場次。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有未滿 15 歲的來賓,一律必須由年滿 16 歲的來賓陪同入場。
所有年齡來賓皆可體驗哈利·波特:展覽,但部分沉浸式元素可能引起年幼觀眾驚慌。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
Paseo de las Delicias, 61, Arganzuela, 28045 Madrid, Spain
The Exhibition is in Space 2 of the Espacio Ibercaja Delicias.
By Bus:
Lines 19, 45, 47, 59, 85, 86, and 247 (6 minute walk)
By RENFE Suburban Train Delicias Station:
Routes – C1, C7, and C10 (4 minute walk Atocha)
By Metro:
Line 3 – Delicias Station (6 minute walk)
By Car:
By the M-30 by the A42
By BiciMad:
Paseo de las Delicias, nº 92-94 (4 minute walk)
如需一般門票、VIP 門票和 Flex 門票優惠相關資訊,請造訪售票頁面。
All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the Exhibition.
VIP and Flex tickets make a great gift as they allow guest to purchase ticket withour pre-selecting a date and time for their visit. These can be redeemed at any time during operating hours.
If you have Flex of VIP ticket you are welcome to visit the Exhibition on any date or time within hours of operation. There is no need to confirm you time before you arrive. Please refer to our operating hours when planning your visit. Most guests spend 60-90min inside the Exhibition.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特:展覽致力於維護員工與來賓的健康和安全。因此,各展場均遵守所有地方、州省和地區的法規。
是的!每個地點皆適合行動能力受限的來賓參觀。針對有聽力障礙的來賓,展廳的媒體螢幕多半都提供隱藏式字幕。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我們熱烈歡迎服務動物,並承諾完全遵守禁止歧視殘障人士的當地法律法規。我們致力於讓每個人都能使用我們的網站、實體場所和所有通訊,我們將應要求提供合理的便利。經訓練可為殘障賓客提供服務或執行任務的服務動物可進入展覽場內。
Yes, storage is available for a fee.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
我们欢迎小型手持相机和手机,但请注意,我们不允许在展览内使用外部照明等专业摄像设备。我们鼓励游客在参观期间拍摄大量照片--请随时在 Instagram @harrypotter_exhibition 上标记我们!
Due to restrictions within the venue, strollers are not permitted inside the Madrid Exhibition.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
目前尚未宣佈其他展場。歡迎查看我們的網站,並註冊電子報,瞭解最新資訊。
If you’re interested in joining our team, please click here.
Please contact us here.
請填寫這份表單,我們會儘快回覆您。
FAQs Krakow
展览是自助式的,我们希望游客能花 60-90 分钟进行探索。
The Exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.
若為以 30 分鐘間隔銷售的場次,您有整整 30 分鐘的緩衝時間可以趕上參觀場次。如果晚到超過 30 分鐘,只要還有名額,我們可以為您安排下一個參觀場次。
Tickets for the Exhibition provide a one-time entry. Once guests are inside the Exhibition, they may not re-enter. Should a guest need to step out of the Exhibition for an emergency, please notify the nearest staff member.
所有未滿 15 歲的來賓,一律必須由年滿 16 歲的來賓陪同入場。
所有年齡來賓皆可體驗哈利·波特:展覽,但部分沉浸式元素可能引起年幼觀眾驚慌。
Yes! We encourage visitors to celebrate the Harry Potter series by dressing up. Wands are also permitted inside the Exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!
您可以通过本页顶部的菜单查看当前地点列表。 注册我们的候补名单 第一时间了解门票预售及更多信息!
如需一般門票、VIP 門票和 Flex 門票優惠相關資訊,請造訪售票頁面。
VIP and Flex tickets make a great gift as they allow guests to purchase tickets without pre-selecting a date or time for their visit. These can be redeemed at any time during the month selected at purchase.
If you have a Flex ticket, you are welcome to visit the Exhibition on any date or time within the selected month that we are open. There is no need to confirm your time before you arrive. Please refer to our operating hours above when planning your visit. Most guests spend 60-90min inside the Exhibition.
All guests ages 4 and up require a ticket for entry. Ages 3 and under are welcome to visit, and do not need a ticket.
Please visit Eventim’s FAQs or contact their customer support for assistance.
哈利·波特:展覽致力於維護員工與來賓的健康和安全。因此,各展場均遵守所有地方、州省和地區的法規。
是的!每個地點皆適合行動能力受限的來賓參觀。針對有聽力障礙的來賓,展廳的媒體螢幕多半都提供隱藏式字幕。
对感官敏感的游客应注意,整个展览中会播放环境音乐、电影片段、非频闪灯光、动态触发的声音和视频,以及其他媒体瞬间。
我們熱烈歡迎服務動物,並承諾完全遵守禁止歧視殘障人士的當地法律法規。我們致力於讓每個人都能使用我們的網站、實體場所和所有通訊,我們將應要求提供合理的便利。經訓練可為殘障賓客提供服務或執行任務的服務動物可進入展覽場內。
Yes, storage is available for a fee.
Backpacks larger than A4 or standard letter size are not permitted inside the Exhibition and must be stored.
Small hand-held cameras and phones are welcome, but please note that we do not allow professional camera equipment such as external lighting inside the Exhibition. We encourage guests to take plenty of photos during their visit – feel free to tag us on Instagram @harrypotter_exhibition!
Due to restrictions within the venue, strollers are not permitted inside the Krakow Exhibition.
The Exhibition will be open for a limited engagement. Please visit our ticketing page for the most up-to-date schedule.
由於我們展示的是各種哈利波特作品中的真實道具和服裝,因此展示的物品會因場地而異。
Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the Exhibition, but visitors will see content from the full timeline of all of the movies.
请查看我们的地点页面, 注册订阅我们的时事通讯,以了解新地点公告!
Of course! Sign up for our newsletter 这里. Follow Harry Potter: The Exhibition on 在 Facebook 上, Instagram和 推特.
If you’re interested in joining our team, please check our Careers page!
Please contact us here.
請填寫這份表單,我們會儘快回覆您。