FAQs

Driving

1) Dresden Neustadt motorway exit (A4):

If you are coming via the A4, take the Dresden Neustadt exit.

Then follow the city streets: via Washingtonstraße → Flügelweg bridge → continue on B6 / Hamburger Straße → bear slightly left onto Bremer Straße → finally turn left onto Schlachthofstraße → to the Ostra site.

2) Dresden Altstadt motorway exit (A4):

Alternative route when arriving from Leipzig / Chemnitz: Take the A4 to the Dresden Altstadt exit.

Then continue via Meißner Landstraße / Hamburger Straße → Bremer Straße → onto Schlachthofstraße → to the event grounds.

Parking:

The Ostra site offers approximately 850 parking spaces for cars directly on the premises.

In addition, Messe Dresden offers a visitor parking lot, “P7”.

Tram line 10.
Bus lines 68, 70, 1.

All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the exhibition.

Please visit our ticketing page for information regarding our general admission, VIP, and Flex ticket offers.

VIP and Flex tickets make a great gift as they allow guests to purchase tickets without pre-selecting a date or time for their visit. These can be redeemed at any time during the month selected at purchase.

If you have a Flex ticket, you are welcome to visit the exhibition on any date or time within the selected month that we are open. There is no need to confirm your time before you arrive. Please refer to our operating hours above when planning your visit. Most guests spend 60-90min inside the exhibition.

Please visit Eventim’s FAQs or contact their customer support for assistance.

Yes! Each location is accessible to guests with limited mobility. For guests with hearing disabilities, closed captioning subtitles are available on most of the galleries’ media screens.

Guests with sensory sensitivity should be aware that the exhibition features ambient music, sound bites from the films, non-strobe flashing lights, motion triggered sound and video, and other media moments throughout.

We warmly welcome service animals, and we are committed to full compliance with local laws and regulations that prohibit discrimination against persons with disabilities. We strive to make our website, physical locations, and all communications accessible to everyone, and we will provide reasonable accommodations upon request. Service animals that are trained to provide services or tasks for guests with disabilities are permitted inside the exhibition.

Backpacks larger than A4 or standard letter size are not permitted inside the exhibition and must be stored.

Small hand-held cameras and phones are welcome, but please note that we do not allow professional camera equipment such as external lighting inside the exhibition. We encourage guests to take plenty of photos during their visit – feel free to tag us on Instagram @harrypotter_exhibition!

Due to restrictions within the venue, strollers are not permitted inside the exhibition.

Because we are showcasing authentic props and costumes from various Harry Potter productions, displayed items will vary by venue.

Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the exhibition, but visitors will see content from the full timeline of the franchise.

Of course! Sign up for our newsletter here. Follow Harry Potter: The Exhibition on Facebook, Instagram, and X.

Check our Locations page, and sign up for our newsletter to hear new location announcements!

If you’re interested in joining our team, please click here!

Please contact us here.

Please fill out this form and we will get back to you as soon as possible.