FAQs

What can I expect from Harry Potter: The Exhibition?

The all-new exhibition celebrates all the films and stories of the connected and expanding Wizarding World through a combination of never-seen-before and iconic and beloved authentic props and costumes in concert with innovative, awe-inspiring, and magical environments and installations.

Is this the same as the Studio Tour or the Harry Potter™ exhibition I saw a few years ago?

No. This all-new Harry Potter: The Exhibition is a comprehensive touring experience that takes advantage of the latest innovations available in immersive design and technology to provide guests a highly personalized, interactive and engaging experience.

How long does it take to go through the exhibition?

The exhibition is self-guided, and we expect guests to spend 60-90 minutes exploring.

How do I find locations of the Exhibition and purchase tickets?

You can see current locations and purchase tickets by visiting our locations and ticketing page.

What other locations will this exhibition be traveling to?

Other venues have not been announced at this time. We encourage you to check our website and sign up for our newsletter for the latest information.

Is there an exhibition shop?

Yes, there is exclusive exhibition-only merchandise available at the exhibition shop and online.

What is the appropriate age to experience this exhibition?

Guests of all ages can experience Harry Potter: The Exhibition, however, some immersive elements may be scary for young audiences.

How does this exhibit impact guests with sensory sensitivities?

Guests with sensory sensitivity should be aware that the exhibition features ambient music, sound bites from the films, non-strobe flashing lights, motion triggered sound and video, and other media moments throughout.

Am I allowed to bring my firearm into the exhibition if I have a permit?

No. For the safety of all guests, firearms, knives, mace, or any item that could be used to inflict harm (at the discretion of venue management) are prohibited in our venues. Firearms are not allowed despite carry permits or licenses, including for off duty law enforcement.

What health and safety measures are you taking in the venues?

Harry Potter: The Exhibition is committed to the health and safety of our staff and guests. As such, all local, state, and territorial regulations are followed in each venue.

Will all of the props and costumes be the same in every city?

Because we are showcasing authentic props and costumes from various Wizarding World productions, displayed items will vary by venue.

Is your exhibition accessible for guests with disabilities?

Yes! Each location is accessible to guests with limited mobility. For guests with hearing disabilities, closed captioning subtitles are available on most of the galleries’ media screens.

Can I bring my stroller inside the exhibition?

The exhibition is accessible to strollers, however, during periods of high visitation guests may be asked to check oversized strollers while enjoying the experience.

Will the exhibition reveal spoilers from the films?

Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the greater Wizarding World. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the exhibition, but visitors will see content from the full timeline of the franchise.

Can I dress up to visit the exhibition?

Yes! We encourage visitors to celebrate the Wizarding World by dressing up. Wands are also permitted inside the exhibition. Please share your photos with us using @harrypotter_exhibition and #HarryPotterExhibition!

Can I sign up for your newsletter and follow the Exhibition on social media?

Of course! Sign up for our newsletter here. Follow Harry Potter: The Exhibition on Facebook, Instagram, and Twitter.

How can I work for Harry Potter: The Exhibition?

If you’re interested in joining our team, please click here!

Have another question about the exhibition we haven’t answered?

Please fill out this form and we will get back to you as soon as possible. For questions about a retail purchase click click here!

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