Frequently Asked Questions | Harry Potter™: The Exhibition

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DRESDEN
SYDNEY

FAQs Dresden

The exhibition is open 7 days a week and hours are subject to change. Check our nejaktuálnější informace for the most up-to-date schedule!

For assistance with your ticket purchase, please contact our customer care team at [email protected] or by phone at (833) 208-9151, Monday – Friday from 9am-5pm ET.

Expozice je samostatně průchozí a předpokládaná doba návštěvy je 60–90 minut.

The exhibition will close two hours after the final entry session each day. We recommend checking our ticketing calendar closer to the date you’d like to visit to confirm operating hours.

Lístky jsou vystavovné ve 30ti minutových slotech. Na příchod k danému termínu máte celých 30 minut, i tak poprosíme, buďte přesní. Pokud se však dostavíte později pokusíme se vám vyhovět v následujícím slotu, pokud to kapacita umožní.

Vstupenky na výstavu umožňují jednorázový vstup. Jakmile návštěvník výstavu opustí, nemůže se do ní již znovu vrátit. Pokud jako návštěvník potřebujete z nouzových důvodů opustit výstavu, informujte prosím nejbližší personál.

All guests age 18 years and under should be accompanied by a guest of at least 18 years of age.

Výstavu Harry Potter si mohou užít návštěvníci všech věkových kategorií. Některé imerzivní prvky však mohou být pro dětské publikum strašidelné.

Ano! Vyzýváme návštěvníky, aby si užili kouzelnický svět ve svých kostýmech. Hůlky jsou uvnitř výstavy také povoleny. Sdílejte s námi své fotografie pomocí @harrypotter_exhibition a #HarryPotterExhibition!

Erlwein Forum
– Messering 8, 01067 Dresden, Germany

Autem

1) Dresden Neustadt motorway exit (A4):

If you are coming via the A4, take the Dresden Neustadt exit.

Then follow the city streets: via Washingtonstraße → Flügelweg bridge → continue on B6 / Hamburger Straße → bear slightly left onto Bremer Straße → finally turn left onto Schlachthofstraße → to the Ostra site.

2) Dresden Altstadt motorway exit (A4):

Alternative route when arriving from Leipzig / Chemnitz: Take the A4 to the Dresden Altstadt exit.

Then continue via Meißner Landstraße / Hamburger Straße → Bremer Straße → onto Schlachthofstraße → to the event grounds.

Parking:

The Ostra site offers approximately 850 parking spaces for cars directly on the premises.

In addition, Messe Dresden offers a visitor parking lot, “P7”.

Tram line 10.
Bus lines 68, 70, 1.

You can view a list of current locations with the menu at the top of this page. Sign up for our waitlist to be the first to hear about ticket presales and more!

All guests ages 3 and up require a ticket for entry. Ages 2 and under are welcome to visit, and do not need a ticket. Due to restrictions within the venue, strollers are not permitted inside the exhibition.

Please visit our nejaktuálnější informace for information regarding our general admission, VIP, and Flex ticket offers.

VIP and Flex tickets make a great gift as they allow guests to purchase tickets without pre-selecting a date or time for their visit. These can be redeemed at any time during the month selected at purchase.

If you have a Flex ticket, you are welcome to visit the exhibition on any date or time within the selected month that we are open. There is no need to confirm your time before you arrive. Please refer to our operating hours above when planning your visit. Most guests spend 60-90min inside the exhibition.

Please visit Eventim’s FAQs or contact their customer support for assistance.

Výstava Harry Potter dbá na zdraví a bezpečnost svých zaměstnanců i návštěvníků. Proto se v každém místě konání dodržují veškerá místní, státní a územní nařízení.

Ano! Každá lokalita je přístupná pro návštěvníky s omezenou pohyblivostí. Pro návštěvníky se sluchovým postižením jsou na většině obrazovek v galeriích k dispozici skryté titulky.

Guests with sensory sensitivity should be aware that the exhibition features ambient music, sound bites from the films, non-strobe flashing lights, motion triggered sound and video, and other media moments throughout.

We warmly welcome service animals, and we are committed to full compliance with local laws and regulations that prohibit discrimination against persons with disabilities. We strive to make our website, physical locations, and all communications accessible to everyone, and we will provide reasonable accommodations upon request. Service animals that are trained to provide services or tasks for guests with disabilities are permitted inside the exhibition.

Ano, šatna je k dispozici zdarma.

Backpacks larger than A4 or standard letter size are not permitted inside the exhibition and must be stored.

Small hand-held cameras and phones are welcome, but please note that we do not allow professional camera equipment such as external lighting inside the exhibition. We encourage guests to take plenty of photos during their visit – feel free to tag us on Instagram @harrypotter_exhibition!

Due to restrictions within the venue, strollers are not permitted inside the exhibition.

The exhibition will be open for a limited engagement. Please visit the nejaktuálnější informace for the most up-to-date schedule.

Protože vystavujeme autentické rekvizity a kostýmy z různých produkcí Harryho Pottera, vystavené položky se mohou lišit v závislosti na místě konání.

Harry Potter: The Exhibition is a celebration of all eight Harry Potter films and the extended Harry Potter universe. Iconic story moments and behind the scenes information are featured throughout the experience. It is not necessary to have seen all the films in order to enjoy the exhibition, but visitors will see content from the full timeline of the franchise.

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FAQs Sydney